Arunima, was the first assisted
living facility I heard about a few years ago and was full of admiration for the people
behind this venture.
Today, I feel honoured to interview Aparna, the founder-director
of Arunima; that is located in the beautiful Dehradun. Aparna is a wonderful soul,
who has provided a safe home for many special needs individuals. She answered
the haunting question
of ‘What after us?’ with an inspiring
venture!
Throughout the interview, you will find glimpses of life at Arunima.
As she grew older, it was becoming more and more challenging to provide a meaningful life to her. I had young children, was working, and while Runi was a welcome part of our family, she was unhappy with nothing of her own to do. Apart from this was her growing and ever present dependency on me, as well as my fear about what would become of her if something were to happen to me. I am a certified special educator, and while I loved my work, there was always a sense that I was not able to make enough of a difference in my own sister’s life. A search for answers followed, and my father and I came to the conclusion that WE had to create something for her and others, that would be a place that families could look to for current as well as future support. And the rest, as they say, is history.
Q) How many
residents are currently in Arunima, their age group please..
There are 19 residents at Arunima, and they range in age from 23-42. In other words, this is an adult centered program. We also have a day program,
and our residents are joined by 5 day trainees for about 6-9 hours
Q) A few details about your team please
First of all, this is a team I am so grateful for, both as the Director as well as a family member. We have 22 staff working directly with our friends at Arunima, and this group of workers includes men as well as women. A Program Coordinator heads the team.. The rest of our team is made up of a few special educators, but mostly individuals who approached us, without a background in special education, but a strong desire to work in a program such as ours. They receive intensive in house training, both theoretical as well as practical, for three months, before they are considered ready to take on independent responsibility.
Q) A few details
about the amazing achievements in special olympics a nd please share some training
details too..
People may think we were constantly training our friends
for them to have been so successful. However, we had no special training – just a consistently wholesome and healthy diet, plus daily
exercises and many physical activities. But
now that we have participated and experienced what it can be like, we will structure the physical activities to make
them more attuned to the competitive events offered
in these events.
Q)
What are the most common challenges you have faced
while running Arunima
and how you cope with them?
The biggest challenge we face is
staff turnover, especially with the male staff. As mentioned earlier, we train our staff intensively for three
months, before we consider them ready
to take on responsibilities at Arunima. And when they start working, our friends form close
relationships with them too. However, while our salaries are comparable with most other NGOs for people with
special needs in Dehradun, they are still low for men who are looking
to be eventual providers for their
families. And if the promise of better remuneration comes along, most people will go. This is always a big blow
for all of us -residents and staff alike, as
one can well imagine. As far as coping with this high turnover goes – we
are doing a few things:
1. Training all the staff to deal with emergency situations
2.
Building relationships with leaving staff
so that they will return
and help in an emergency
3. Encouraging existing staff
to do extra shifts but paying them overtime too
However, all of the above
are only temporary, emergency measures and will not help
in the long term. For this reason, after our most recent board meeting, we have decided to make staff salaries our
fund raising focus. Hope people reading this
interview can help connect us to potential donors who understand the importance of staff retention.
Q)
Your advice to Autism
parents on what are the three most
important skills they should focus on?
All of us, family
members of persons
on the Autism Spectrum, and indeed,
people with any sort of disability should
keep our vision
focused on three
things:
1.
Independence, to the highest
degree possible, in personal care.
2.
A mode of communication that can be understood by a large number of people
3. If possible, building up an interest or skill that can be turned into a vocation later.
Q) Your advice to others planning to start an assisted living facility in India.
To others planning to start assisted living facilities in India, I would say a few things:
1. Look at the models already available. You have the luxury of being able to see and replicate the best practices from already existing centers. Many of us, who were some of the pioneers, did not have this luxury available and had to learn so much the hard way.
2. Try your best to make the facility as close to home as possible. The world is moving away from “institutionalization”. India has joined the Assisted Living bandwagon very recently, but it does not mean we have to use methods that belong in the dark ages.
3. Be willing to learn and evolve all the time. Keep your residents at the center of all planning. Be alert to their needs and communication, as they will be the best guides as we strive to build great facilities.
Q) How do you manage to take into consideration the individual needs in the assisted living
facility?
We believe strongly that one size
does not fit all, and just as we are able to
provide a variety of activity options at the training center, Arunima’s
living set up also caters to
individual needs. Some of our residents are very independent, and can manage their household with
minimal support. They live with 1 or 2 other flat mates, and are joined at different
times by one staff member,
whose job is more of a friend and counselor. These
adults manage their grocery, cooking, and all other activities on their own, or with just as much support
as is needed.
Other residents who have higher support
needs, live in slightly bigger
flats, that accommodate 4 residents. These flats
will always have two staff on duty, supporting each resident as needed.
Q) An assisted living facility should ideally be the second home for the individual with special needs. What, according to you, are the key points parents/siblings should focus on when looking for such a place for their loved ones?
What kind of home would I personally want to live in? A place that is comfortable, has lots of plants and open places. Someone else might feel comfortable with a place that is much bigger and has many electronic appliances and modern gadgets and so on. All of us come from different backgrounds and varied lifestyles. So how do we find a place that is a good fit for our loved one, who is in any case, going to be a little more resistant to change?
One of the magic words here, is the vibe. No plants, no fancy gadgets, no luxury, can create a happy vibe if it is missing. It's about the way people are with one another. It's about love and respect. There is no way anyone can tell our residents to " pretend" to be happy, if they are not.
So the first and foremost thing to look for is the vibe. ( This also means that you do not make a decision based on how a place looks in photos; you make an actual visit and spend time before making up your mind.) Coming to the point about varied backgrounds and resistance to change - these seem to melt away when love and respect exist in a home.
Other aspects to look out for and in no particular order, are - hygiene, the food and the staff.
I hope that as years pass, there will be a variety of places to choose from. Because an individual should be able to choose where he/she is going to spend their life away from their parental home.
There are a few among us who don’t sit and worry about their problems but take the hurdles head-on and come up with solutions that help many others. They restore our faith in humanity. Aparna, you belong to this category of people! I completely agree with your response to the aspects we should focus on when choosing an assisted living facility for our children. This is the most important decision you will make as a parent/sibling as it will impact our loved one's life for a long time. To help in this process, the new series of interviews on assisted living facilities in India was started. I hope you gain from the experience and wisdom shared here. Stay tuned for more interviews in this series!